Security Policy


  1. Purpose

    2. The purpose of this Policy is to safeguard information belonging to Rhino Support, LLC., within a secure environment.

    This Policy informs Rhino Support, LLC. staff and other individuals entitled to use Rhino Support, LLC. facilities, of the principles governing the holding, use and disposal of information.

    It is the goal of Rhino Support, LLC. that:

    • Information will be protected against unauthorised access or misuse.
    • Confidentiality of information will be secured.
    • Integrity of information will be maintained.
    • Availability of information / information systems is maintained for service delivery.
    • Business continuity planning processes will be maintained.
    • Regulatory, contractual and legal requirements will be complied with.
    • Physical, logical, environmental and communications security will be maintained.
    • Infringement of this Policy may result in disciplinary action or criminal prosecution.
    • When information is no longer of use, it is disposed of in a suitable manner.

    Information relates to:
    • Electronic information systems (software, computers, and peripherals) owned by Rhino Support, LLC. whether deployed or accessed on or off site.
    • Rhino Support, LLC. computer network used either directly or indirectly.
    • Hardware, software and data owned by Rhino Support, LLC..
    • Paper-based materials.
    • Electronic recording devices (video, audio, CCTV systems).


  2. The Policy

    3. Rhino Support, LLC. requires all users to exercise a duty of care in relation to the operation and use of its information systems.

    2.1 Authorised users of information systems with the exception of information published for public consumption, all users of Rhino Support, LLC. information systems must be formally authorised by appointment as a member of staff or contractor. Authorised users will pay due care and attention to protect Rhino Support, LLC. information in their personal possession. Confidential, personal or private information must not be copied or transported without consideration of:
    • permission of the information owner
    • the risks associated with loss or falling into the wrong hands
    • how the information will be secured during transport and at its destination.

    2.2 Acceptable use of information systems use of Rhino Support, LLC. information systems by authorised users will be lawful, honest and decent and shall have regard to the rights and sensitivities of other people.

    2.3 Rhino Support, LLC. Information System Directors (Aubrey Barker, Travis Floyd, and Tom Nianios) are responsible for information systems are required to ensure that:
    1. Systems are adequately protected from unauthorised access.
    2. Systems are secured against theft and damage to a level that is cost-effective.
    3. Adequate steps are taken to ensure the availability of the information system, commensurate with its importance (Business Continuity).
    4. Electronic data can be recovered in the event of loss of the primary source. I.e. failure or loss of a computer system. It is incumbent on all system owners to backup data and to be able to restore data to a level commensurate with its importance (Disaster Recovery).
    5. Data is maintained with a high degree of accuracy.
    6. Systems are used for their intended purpose and that procedures are in place to rectify discovered or notified misuse.
    7. Any electronic access logs are only retained for a justifiable period to ensure compliance with the data protection, investigatory powers and freedom of information acts.
    8. Any third parties entrusted with Rhino Support, LLC. data understand their responsibilities with respect to maintaining its security.

    2.4 Personal Information

    Authorised users of information systems are not given rights of privacy in relation to their use of Rhino Support, LLC. information systems. Duly authorised officers of Rhino Support, LLC. may access or monitor personal data contained in any Rhino Support, LLC. information system (mailboxes, web access logs, file-store etc).

    2.5 Individuals in breach of this policy are subject to disciplinary procedures at the instigation of the Directors with responsibility for the relevant information system, including referral to the Police where appropriate.

    Rhino Support, LLC. will take legal action to ensure that its information systems are not used by unauthorised persons.

    Updated: 12/8/2017

    Officers in order of Seniority:
    • Aubrey Barker aubreybarker@gmail.com
    • Travis Floyd travis.trustguard@gmail.com
    • Tom Nianios tnianios@clone-systems.com


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