Why Your Business NEEDS Live Chat








Shoppers Who Chat
Buy More!


When online visitors are browsing your website, they often have questions. They want these questions answered before considering making a purchase. Research has shown that if questions are answered quickly with live chat, visitors are more likely to buy... 85% more likely, to be exact.

Rhino Support Live Chat - 85% are more likely to buy




Rhino Support Live Chat - Cart Abandonment

Chat Reduces
Cart Abandonment


There are only a few reasons why shoppers abandon their carts. Using Live Chat can help. Here's how:

  • Price Issues - People price check all the time. By chatting with them, you reassure and build rapport with them, giving them a reason to buy from you.
  • Window Shopping - Shoppers want to know what colors and sizes are in stock.
  • Checkout Problems - The importance of assisting shoppers as they checkout goes without saying.
  • People Love a Discount - Wouldn't it be nice to offer visitors a discount via chat? You may just sway their decision to purchase!







Chat Increases
Customer Satisfaction


And why wouldn’t it? To fully understand why this is so, put yourself in the shoes of your customers.

Consider the last time you used live chat in your everyday life... Maybe it was when you where shopping or had an issue with a service. Wasn’t live chat easier than calling, waiting on hold and then talking to someone who was hard to understand? Chat is instant, easy & skyrockets customer satisfaction. You know this is true... and so do your customers.

Rhino Support Live Chat - Customer Satisfaction






Other Amazing Benefits of Live Chat



  •  Higher Conversion Rates
  •  Lower Support Costs
  •  Faster Customer Engagement
  •  Quicker Resolution to Problems
  •  Reduce Communication Issues
  •  Increased Sales & ROI